Long story long, I drove the vehicle for about a week, before it overheated and blew a radiator hose on 400. Later, I had a mobile mechanic put the hose back on and change thermostat. Didn't fix the issues. Took it to a shop, AND had a tech friend from a dealership look at it. They all informed me I needed a new engine, and transmission (numerous trans codes showing).
Purchased a Chrysler 300C from this dealership through a different financing company. My saleswoman Jennifer was extremely helpful and nice. Even after all the chaos I had with the car.
Came in looking for a vehicle and was helped by Jennifer and Teresa and they were AWESOME! We purchased a Honda pilot and the process was so easy! We love the vehicle the price the customer service and just the whole environment!!!!! I would recommend if you are in the market to definitely start with Cherokee Auto sales and save time looking elsewhere, the owner definitely is running a great business and prices his vehicles
I've been a loyal customer to Cherokee Auto Sales since 2013 and had no problems. On November 2nd 2017 I decided to purchase my 3rd vehicle from them, super excited to finally get a new and bigger car, well BIGGEST MISTAKE!!! Before purchasing the car that I have currently I tested drove it and immediately noticed that it had small ticking noise while running and other little mechanic issues. I told Jamie (The owner) Which was my salesmen as well. Before I agreed to buy the car, I stated that these issues needed to be handled first, since I was going out of town the very next day, Jamie just told me to bring it back and it'll get fixed. On November 9th, 2017 they took my car and gave me a loaner until my car got fixed. They had my car for 7 days. I finally get the car back and NONE OF THE MECHANIC ISSUES WERE FIXED!!!!!!!! Very very disappointed in them. Since that day I've been calling the office every single day and going up there for Jamie (The owner) to NEVER be in the office. I took the car to the chevy dealership so they can tell me exactly what the problem is. I need pistons and timing chains which is a 2,300.00 Issue. I am very unhappy with Jamie its not even funny. I hoping to FINALLY get in contact with him so this issue can be fixed. Please, people don't even waste your time with these people. Get a car somewhere else!!!
Weeks of aggravation could have been avoided if the owner was readily available.
Friendly folks, Solid selection. But, do your homework before you go car shopping. Your good deal awaits you here! Scored a sweet '14 Cadenza there.
I simply wanted to exchange the vehicle, or have them fix it, so I attempted to get in touch with Jamie (Owner of Cherokee Auto Sales), but for about 3 weeks, I was told he was out of the office. Even when I came all the way up there to show them paperwork from the shop, they still said he was unavailable, although he was walking around the whole time (didn't know what he looked like at the moment). Liz (GM of Cherokee Auto Sales) was very rude on the phone and met me with nothing but aggression while I was being civilized about the situation.
right and has a great staff from start to finish the sales people , Jennifer , finance manager , Teresa and title clerk Liz have all been helpful and welcoming
After finally getting a hold of Jamie, I had my car towed up there. He charged me $100 after diagnosing the issue to be bad wiring on the cooling sensor.
Came in looking for a good vehicle for me and my kids to ride in. I was helped by Jennifer I told her my situation and I like how she kept it real with me and was able to give me options. I was able to get a 2013 Mazda 3 sport which fits my budget. I know people have certain experiences and claim some of the 5 star ratings are fake. But mine isn't. The customer service from sales to finance to even the detailers was great they made sure me and my son was comfortable in the office all the way to the test drive. I will be back for my next vehicle. Thank you Jennifer!!!!!!
Cherokee Auto Sales is a US Car Dealer based in Acworth, Georgia. Cherokee Auto Sales is located at 6508 GA-92, Acworth, GA 30102, USA.
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