Nurse Practicianer was terrific as well as all the nurse staff! My only negatuve comment is the lack of reading material for a 2 hour wait seems illogical.
If I could give them no stars I would. My son keep getting sick 2 years ago. That would not give him strep and flu test. The test keep coming back positive every time. I asked them to do more test the last time we went. The Dr looked at me told me if I was not happy then go some where else. That's just what I did and come to find out my son was diagnosed with cancer (leukemia) that same day.
Billing department is horrible, paid my account in full once I received my invoice. 6 months later wellstar sent me a check stating that I had overpaid and the next day I got a check stating that I owed a balance for the same amount of the check. I called the billing department and was told to call back in a few days which I did. I was told that the insurance company made an adjustment on my account and it was ok to cash the check that it was a refunded portion for over payment. A few weeks later I get another bill stating that I owed a balance once again for the amount of the check they sent to me, I called and they explained that I should not have received a refund and that the balance was due. I paid the balance although not happy about the back and forth and the whole situation. 3 months later I receive a letter from a collection company saying that I owed the amount of the reimbursement check and that it would be going on my credit if I did not pay it. REALLY! What kind of company acts like this. I paid wellstar the amount again after being told that the insurance company adjustment should have been a charge to my account and I needed to pay the reimbursement portion as well as the portion due from the insurance adjustment. I will be reporting them to the BBB and if at all possible would suggest finding another facility if you are in need of a healthcare professional. They obviously dont know what they are doing.
Dr Salberry and his nursing staff literally saved my life. Due to thier promt professionalism, I am here typing this today. Amazing care at this location.
Service was good but alitlle bit slow
Wellstar Acworth Health Park is a US Hospital based in Acworth, Georgia. Wellstar Acworth Health Park is located at 4550 Cobb Pkwy NW, Acworth, GA 30101, USA.
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